Contact

Need help with an order, delivery, or product question?

Email support@outluma.com or use the form below. For order questions, include your order number and product name. For delivery damage or missing parts, include photos of the packaging, shipping label, damaged area, and all included parts.

Support email
support@outluma.com

Large-item order help
If you are comparing patio sets, fire pit tables, or outdoor kitchen carts, send the product name, delivery ZIP code, and space dimensions before ordering. We can help you review fit, package notes, and delivery considerations.